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  ISPx Bonanza > Helpdesk
Accesories:
Play Games
Value Added Services
Check Usage
Helpdesk:
How to Connect to the Net
Frequently Asked Questions
Dial-up Numbers
Comments / Suggestions
Terms & Conditions

.: ISPx Bonanza
.: ISPx Unlimited
.: ISPx WebMail

Frequently Asked Questions

1. What are the minimum requirements to connect to the internet?

You will need the following to connect to the internet:

  • Phone line
  • 28K Modem (56K recommended)
  • IBM compatible PC

    2. Where can I buy ISPx Bonanza Prepaid cards?

    ISPx Bonanza prepaid internet cards are available in leading supermalls, grocery stores, cellphone stations, computer shops nationwide. Click here to view our dealers.

    3. What are the denominations of the ISPx Bonanza prepaid Internet cards?

    For complete denominations of ISPx Bonanza prepaid internet card, please click here.

    4. When will my card expire?

    Click here for complete information on usage expiry periods of all our prepaid cards. The expiry date of the card itself is also printed at the back of each card.

    5. When I buy a new card, is it an entirely new account?

    Yes, it is an entirely new account. One card is treated as one internet account. When you buy two cards, each account is independent from each other.

    7. How can I reach your 24-Hour Helpdesk Support?

    You can reach our 24-Hour Helpdesk Support Hotline at 230-8799 or 480-0888. Or, you can email us at support@tri-isys.com.

    8. What are the dial-up numbers?

    Click here for the complete list of our dial-up numbers for Metro Manila.

    9. How can I check my internet usage?

    Internet usage may be checked on-line through www.ispx.com.ph or simply click here.

    10. How can I avail of your free e-mail services?

    You may register for your free e-mail at this URL: http://www.ispx.com.ph. To register now click here.

    11. Can I specify my own e-mail address?

    Yes, you may specify your own e-mail address. There is no need to use the username written on your card as the username for your e-mail address. You can register your chosen username here.

    12. How can I check my ISPx Bonanza e-mail account?

    You may use the WebMail 2.0 on our site to access them. You may also use e-mail client such as MS Outlook to send and receive e-mails. Click here to know more.

    13. When my card is all used up, will you terminate my e-mail account?

    No, you may still access your e-mail account even if your card is all used up. You will need to connect to the internet though, to access your e-mail account.

    IMPORTANT NOTE:
    Our official technical support e-mail address is support@tri-isys.com. Thank you!



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